View Archived Messages about Computer Problems
Diagnosing memory problems on your computer
If Windows detects possible problems with your computer's memory, it will prompt you to run the Memory Diagnostics Tool.
When to trust an e-mail message
E-mail is a great way to keep in touch with other people. Unfortunately, it can also open your computer to security risks, computer viruses, and potentially malicious software if you're not careful about the messages and attachments that you open. Before opening any e-mail message or attachment, be sure that you have an up-to-date antivirus program installed. The antivirus program should be configured to scan messages as they arrive (real-time), and to scan all types of file attachments.
View and print picture thumbnails
A thumbnail is a tiny preview version of a picture. Viewing your pictures as thumbnails makes it easier to scan your collection at a glance. You can also select a bunch of picture thumbnails and print them on a single page. Photographers call this a contact sheet. Even in the digital age, contact sheets offer a handy visual reference to photos archived on disc or within specific folders. Watch this video to learn how to view and print picture thumbnails.
Open the HomeGroup troubleshooter
If your computer is having problems viewing computers or shared files in your homegroup, try using the HomeGroup troubleshooter to fix the problem. It makes sure that your computer's different network services are running correctly, and that your computer is a member of a homegroup.
Troubleshooting in Windows
Troubleshooting in Control Panel contains several troubleshooting programs that can automatically fix some common problems with your computer, such as problems with networking, hardware and devices, using the web, and program compatibility.
Open networking troubleshooters
Troubleshooting connection problems can be a challenge because there are so many possible causes. If your computer is having problems connecting to the Internet, or to other computers on a network, try using one of the networking troubleshooters to fix the problem.
Tips for fixing common sound problems
Here are solutions to some common sound problems on your computer. These solutions can also help if you don't hear any sound from your speakers, portable music player, or other external audio device connected to your computer. I can't hear sound from my computer. Sound from my speakers is crackling or distorted. I have a sound card in my computer, but Windows doesn't recognize it. I found a new driver for my sound card, but I'm not sure how to install it. I'm having trouble installing my sound card and wonder if it's compatible with Windows 7.
I'm having trouble getting a portable music player, microphone, or other audio device to work with my computer. I've tried all the solutions here and still can't get my sound to work properly.
"Computer" not "My Computer"
We'll look at "Computer". This is the top level view of all the drives and storage devices attached to your PC. From Computer you can open and navigate to any file or folder on your PC or on network drives or removable drives.
how to get a Windows 7 and Vista computer to communicate
I have a win7 64bit home premium computer and a Win Vista 32bit home premium computer on a wireless network, both computers are running Norton Internet Security 2012. I can get the two computers to "see" each other, including files that I've designated for sharing but that's where the problems begin.
If I want to transfer a file from one computer to another I get a message stating something about needing permission to complete the task. How can I fix this?
Solving common problems with Troubleshooters
This video shows you how to use troubleshooters to solve common computer problems.
Open the Aero troubleshooter
If your computer is having problems running the Aero desktop experience, which includes effects such as transparency, try using the Aero troubleshooter to fix the problem. It checks for common compatibility issues with running Aero, such as your computer's color, theme, and power settings and your computer's video card.
Computer lags when left idle.
Like the title says my computer has this problems that when it is left idle like if I was watching a movie or something of this sorts, it does this massive lag, sound skips and screen image slows down.
Although right when I move my mouse, the screen goes black for half a sec and resumes to its normal speed. This happens every 5mins or so and some times it wont only lag butactually freeze my computer.
I am running on windows 7 64-bit. I have 3 monitors attached to my computer so I was wondering if maybe my cpu is being over worked and goes on like a power save mode when I'm not moving the mouse or something.
View how much memory your computer is using
You can use Task Manager to see how much random access memory (RAM) your computer is using, both at the moment and for the past few minutes.
Troubleshoot problems with installing updates
Here are solutions to some common problems with installing updates. Is there an easy way to fix my problem? I tried to install updates but one or more didn't get installed. I keep being offered an update from Windows that I don't want or that I already removed. I hid an update and now I want to install it. I restored hidden updates but I cant find the one that I want to install. My computer was turned off during a scheduled update. I keep getting prompted to restart my computer to finish installing updates. I installed updates (or a driver update) and now one of my devices doesn't work. I tried these troubleshooting steps, but I still can't solve the problem. What should I do next?
What is Registry Editor?
Registry Editor is a tool intended for advanced users. It's used to view and change settings in the system registry, which contains information about how your computer runs. Windows refers to this information and updates it when you make changes to your computer, such as installing a new program, creating a user profile, or adding new hardware. Registry Editor lets you view registry folders, files, and the settings for each registry file.
System shutdown while playing certain games in Win 7
I'm having a puzzling problem after upgrading to Windows 7 from Vista (clean install). Certain games are now completely shutting down the computer. The games in question are Dragon Age Origins and The Sims 3. Both of these games ran with no problems in Vista but now after about 5 or so minutes of playing my system completely powers off, no blue screens or anything. I've tried reinstalling video drivers and running the games in administrator mode with no changes. I don't think this is a heating issue seeing as my computer ran the games in Vista with no problems. Other games seem to be fine even after long game play and even minimized with other programs running.
Open the Playing Audio troubleshooter
If your computer is having problems playing sound, try using the Playing Audio troubleshooter to fix the problem. It checks for common problems with your volume settings, your sound card or driver, and your speakers or headphones.
Open the Performance troubleshooter
To optimize Windows performance, try using the Performance troubleshooter to automatically find and fix problems. The Performance troubleshooter checks issues that might slow down your computer's performance, such as how many users are currently logged on to the computer and whether multiple programs are running at the same time.
Open the Printer troubleshooter
If your computer is having problems printing, try using the Printer troubleshooter to fix the problem. It makes sure that a printer is connected to your computer, and it checks for common issues such as whether the printer has enough paper and toner to complete printing your document.
Clock not keeping time accurate and internet disconnecting every hour
I have 2 problems. the clock on my computer doesn't keep time, I have tried syncing it and it adjusts the time but it doesn't stay that way. it will go from 12.59 back to 12.00 for example.and when I turn my computer back on it will stay at the same time as I turned it off, it doesn't keep real time and the date doesn't adjust on the calender gadget when I adjust the date.
second problem is my internet disconnects every hour or so and I have to reconnect it myself, I don't know much about computers so if you could provide a simple step by step process tocorrect these problems it would be much appreciated.