Black screen with cursor on dell laptop - windows recovery
Command prompt usable but I can't use sfc /scannow when I use cmd from system recovery option
I have no recovery cd and anyway my cd driver no work
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Then it restarted itself and goes to a menu that says"windows failed to start.
A recent hardware or software change might be the cause..." I have two options" Launch Startup repair (recommended)" or"start windows normally".
When I choose the Launch startup repair it says"windows is loading files" and then it shows a black screen with a mouse cursor, I can move the cursor but nothing loads.
The laptop seems to support that just fine with one exception. The Windows 7 snap-to feature that lets you move a window to the right or left edge of the screen and have it pop into a half-screen mode only works on the left edge of the screen.
My cursor doesn't stop at the right edge of the screen like it does on the left . it just drags the window all the way off the right edge of the monitor.
And some icons that I have placed near the right edge of the screen on the laptop seem to be missing . as though they've been placed somewhere off the right edgeof my visible screen on the external monitor.
Is there any way to correct this?
The pointer is movable around the screen but nothing can be done with the machine.
No keyboard entry makes any difference, not Ctrl Alt Del or anything. It had initially had screens to repair but on running them several times they disappeared.
F8 on boot does bring up the usual preboot list but none of them work. All safe mode variants give the same BlackSOD, all other options do not promote any change in the system. When I use a Win7 recovery cd, I get exactly th wsame results.
I cannot reinstall as this was an academic install for low income family and only has a tracking number, not a produck key.
I have tried nearly suggestions from google searches including replacing explorer.exe etc.
I would really like to help the family whose laptop this is.
I have read many discussions and I now know that it is to do with the mouse driver (both touchpad and USB) and that Dell does not do drivers for Windows 7 for the Vostro 1700.
I tried to just live with it for a while but I cannot work like this anymore, so I am wondering whether there is any solution, other than reverting back to Vista?
The second question is that I can not shut windows 7 down.
I am running Windows 7 64-Bit with Vista 32-Bit and Ubuntu on my laptop. I use EasyBCD and Neosmart to set up the triple boot.
1. Launch start up repair
2. Start windows normally.
If I pick option 2 I get stuck in a continuous re-booting loop that brings me right back to these options. If I pick option one. I just get a blank black screen. I do not have any kind of recovery disk. what can I do?